Hacker News

4 years ago by boatsie

My $1200 7 year old Miele dishwasher stopped working a few months ago, with the ā€œIntake/drainā€ light on red when starting a load. Dishwashers during the pandemic were sort of scare due to massive home remodeling demand, and the professional repair people would have cost $300 just to diagnose, so I went to try to fix it myself.

It turns out the water intake valve solenoid was jammed or gummed up somehow, as applying 120V to it directly had no effect. I went to find an OE replacement online only to find that they are $580, sold by only 2 places, and sold out. You need to be a certified Miele technician to buy them.

Given I knew the specifications from the model number and the printing on the solenoid itself wrt voltage and flow rate, I bought the cheapest replacement I could find on Amazon, spliced the wires into the existing harness and boom, it worked perfectly.

One thing I didn’t understand was why there were so many different inlet valves that all did the same thing. There were 120V AC and 12V DC versions but other than that the only difference was the water connector/dongle/bracket. It seemed absurd there would be so many but the reality is that actual solenoid is super generic and should only cost $20 and should be made to fit them all. Of course nobody really repairs things these days but I think this is the reason why. Even when the part could easily be standardized and replaced/repaired like a light bulb, companies want you to buy a whole new one.

4 years ago by sandermvanvliet

A few weeks ago my Philips coffee machine broke down. It just stopped when I pressed the button for a coffee and went into error mode.

It turned out that despite my google-fu there isn’t a published repair manual to be found, Philips does not offer replacement parts anywhere oh and actually it’s a rebranded machine from Saeco...

So I just started taking it apart as the warranty had expired anyway. Took a bit of doing but ultimately found out that the motor for the bean grinder was broken.

With some luck by typing in some numbers printed on it I managed to find a place that sells them. With that it was a fairly easy fix that cost me 40 euros and an hour or three instead of 300+ for a new machine.

Also there is sweet satisfaction form having fixed a thing

4 years ago by praseodym

Saeco is a Philips brand, no funny rebranding business going on: https://en.wikipedia.org/wiki/Saeco

4 years ago by sandermvanvliet

Fair enough but nothing on the machine or labels inside it or the manual mention that. However later I found out that the parts are Saeco branded which did not help my search for them

4 years ago by unhammer

> Also there is sweet satisfaction form having fixed a thing

And if you do a video/write-up online you can share that feeling with others as well https://i.imgur.com/ZXAkTWC.png

4 years ago by tda

I recently replaced the pump in my espresso machine. Turns out a lot (maybe all?) have the same solenoid pump and they are not expensive at about €25. Also found out my "Solis" machine is sold as Breville in the US.

4 years ago by SmellTheGlove

I'm glad you figured that out. I have a Saeco machine (Magic Deluxe) from 2004 that I've kept in working shape. Parts still aren't too hard to come by on ebay - although I'm now replacing the boiler and did end up with the wrong part before finding the correct one. Now I figure if I can get a gasket kit, I can fix the boiler I'm pulling out and have a replacement on hand when it leaks again in 5-10 years.

For the most part, googling part #s and looking at pictures will get you pretty far. These machines share a lot of parts with other Saeco/Gaggia/Philips models.

4 years ago by imglorp

Similar experience with a Miele. Inside it's about 4x more complicated than an American model: far more engineering around sensors and actuators and quality, while the American ones are designed with short lifetime and manufacturing costs as goals. Fortunately it came with a circuit diagram which made it easy to find a bad relay which had a generic replacement. Back in business for more years.

ps. Just remembered, that Miele also had a diagnostic/debug mode to tell you what system was faulting. Try that with your shitty builder's grade Whirlpool.

4 years ago by kirse

The thing is, all of it is garbage compared to appliances from 20 yrs ago before mfgr's started designing everything to planned obsolescence and IoT. American GE at least has an extensive parts network in country, while if your LG/Samsung breaks at this point you are basically SOL. On top of that the COVID-19 supply shock issues have exacerbated this situation.

4 years ago by crooked-v

> all of it is garbage compared to appliances from 20 yrs ago

There were garbage appliances 20 years ago, too... you just don't see them around anymore because they already broke down long ago.

4 years ago by reaperducer

American GE at least has an extensive parts network in country

Maytag, too. I had no problem finding Maytag parts recently.

4 years ago by EricE

>American GE

No longer exists - sold to the Chinese: https://news.yahoo.com/ge-sells-appliance-business-chinas-qi...

I have a few LG appliances and while just a few years back finding parts for them would have been a challenge, it no longer is - there are several places online that specialize in them and I find it no harder to find parts for them as I do my few remaining GE appliances (that I have relatively few complaints about - heck my dishwasher is 15 years old at this point).

Love my LG front load washer/dryer though. Doesn't shake the house down on the spin cycle like the Duet HT it replaced and does the best job of rinsing out of any washer I have ever used - even the 1970's top loaders that used 20+ gallons per wash/rinse cycle that I grew up with :p

4 years ago by m463

IoT is the worst. It's only convenient if you turn over your email address, all your device ids, your SSN, and your 1040 AGI. Otherwise you'll need to dismiss 20 nag popups before you can do anything.

4 years ago by jjeaff

Any "shitty" builders grade whirlpool will have a full schematic and repair manual with it. In fact, most have a place inside the bottom front panel where this manual is attached.

They also have diagnostic modes and test cycles. Though not that easy to use. Perhaps the miele is more user friendly when it comes to repairs.

4 years ago by craftinator

Not in the last two I've bought here in the States...

4 years ago by Causality1

Is lasting twice as long really a convenience if the repair costs ten times as much? I've always preferred simpler appliances that are easy to work on.

4 years ago by imglorp

Is 10x repair cost right? Parts maybe 2x-5xish? For labor, I think it's the same "appliance repair" network as the others, so whatever that rate is, trip fee plus hourly.

4 years ago by kenned3

Who even keeps them this long? after a few years they start to get gross inside and not work as well.. time to replace them and get a brand new one...

4 years ago by kenned3

i always see this as a form of stockholm syndrome.

My excesivly expensive and needlessly complex appliance is better then your cheaper and more common model becaues of a bunch of features no one cares about?

Can anyone access the Miele diagnostic board, or does it need some special Miele only tech to buy and use? Does the average consumer care that it has this function, espeiclaly when it is also so much more expensive to repair?

You can get a new base-model dishwasher for what the OP priced the replacement part at??

calling another brand "shitty" is just bad, no one said your clearly superior miele is shit, but you did to another brand for no reason?

I view dishwashers as disposable, after 4-5 years i throw them out and get a new one....

4 years ago by imglorp

> Can anyone access the Miele diagnostic board

Yes, it codes on the washer's display. There's a few secret key presses to show errors and reset things if you can use a search engine, eg https://removeandreplace.com/2016/06/30/miele-dishwasher-err...

4 years ago by kjs3

Funny...my way over-complicated LG clothes washer started leaking water all over the floor a week or two ago. A little poking around revealed that there's a water steering assembly, a modestly complicated bit of plastic with 3 solenoids attached. Searching Amazon, the OEM part is $70, but a half dozen places sell nearly identical units for $20, next day shipping. I noted there seemed to be 2 different versions of the knockoff replacement, differing in the angle of the wiring attachments.

Works perfectly.

Of course nobody really repairs things these days

While I'm sure the OEM would prefer you buy a whole new item, and a 'certified repairman' is likely to spend the extra for the OEM part, the existence of an aftermarket where someone has gone to the trouble to produce a nearly identical replacement part (and perhaps 2 different manufacturers have) tells me that people are in fact fixing these things.

4 years ago by EricE

Ha - I have a new LG front loader and took the covers off to have a look around. It has at least half as many if not 2/3 less parts than the Whirlpool Duet HT it replaced. And the motherboard is tucked up at the top of the washer, not down below like my Duet.

I mean the Duet HT lasted me 15 years (and may last someone else another 15 if I get around to selling it) but the LG bests it in every way. Most impressively it's whisper quiet, barely makes any noise on all but the highest spin speed and even then doesn't shake my whole house like the Duet did. And it does a fantastic job cleaning my laundry. My towels have never been fluffier or more absorbent. It's almost as if someone replaced them mid-wash.

If it's half as reliable as my Duet I'll be ecstatic, and if it breaks I'll fix it. There aren't that many parts and diagnosing these things is pretty easy if you have at least minimum problem solving/deduction/critical thinking skills.

4 years ago by nicbou

They are. For many, a new appliance is a significant investment. Even when it's not, I'd rather pay 200€ for a used washer than 700€ for a new one. There has to be a network of repairmen who refurbish and resell machines for that to happen.

I also repair my appliances because it's quick. I can usually fix it in a day or two without interacting with another human, for very little money.

4 years ago by earleybird

. . . and in non inconsequential numbers. There's a critical mass to establishing this aftermarket.

4 years ago by js2

I've been able to keep my Fisher & Paykel dish drawers operating since 2004. Besides supplying parts, they also offer retrofits as they've made design improvements over the years. Ditto for a Fisher & Paykel double oven.

I'm recently annoyed by my Honda lawn mower which requires a complete transmission replacement ($220) due to a worn out key slot in the drive shaft. Annoying since the transmission itself is well built, but you can't buy just the drive shaft:

https://axleaddict.com/misc/Honda-Harmony-215-Transmission-P...

(I have an HRX217 but the transmission design is similar.)

4 years ago by asguy

... that’s when you decide to buy a lathe, and now you have a whole new hobby.

4 years ago by telchar

A local machine shop could probably build up the steel in the worn keyway in the shaft with a welder and cut a new keyway for a good deal less than the new part cost.

4 years ago by js2

Good idea. The lawnmower is of course built around the transmission, so removing it is a bit of a hassle.

What I'll probably do is replace the easily replaceable parts (key, spring, clamps, washers, gear), give it a good lubrication, and sell it (disclosing the worn part) and replace it with a battery-powered mower. I'm tired of dealing with gas machines. I'm under no illusion that a battery-powered mower will be as durable, but I'm just done with the noise and pollution of gas.

4 years ago by busterarm

I have a Maytag washing machine & dryer from 1955 that still run and the only thing either ever needs is a new belt every 15 years or so.

I've seen the inside of modern washing machines and the difference between the two is stark.

Both machines are actually extremely simple, but the Maytag is incredibly overengineered. Every last component is quality.

Modern machines do everything in the PCB but every component had maximum cost squeezed out of it.

4 years ago by bombcar

Small engine repair shops may have a used shaft - or look for the same/similar mower on Craigslist with a dead engine - how my friend repaired a rototiller.

4 years ago by sirsinsalot

Actual news about hacking! It is interesting that this is in the UK ... i'm fairly sure most rents come with a full-sized dishwaster when furnished and all properties have the plumbing for one. I'm not sure what the market is. Especially that one of the main value adds was "no mess" when our dishwashers all accept pre-form tablets for detergent.

Anyway, I adore these kinds of blog posts. Tinkering, naughtiness and a big dollop of technical knowhow.

4 years ago by capableweb

> It is interesting that this is in the UK

Not sure where you get that from, "Bob" is made/from Paris, France https://daan.tech/en/about-daan-tech/

In Western/South West Europe (Portugal, Spain, France), full-sized dishwashers are a bit more uncommon I think, especially in single/double room flats in bigger metropolitan areas where flat sizes tend to be in the smaller range. As an anecdote, I've lived in maybe ~20 places and only two of them had come with a dishwasher, only one of them was an apartment.

This is the first time I hear about "Bob" and my current place couldn't fit a full-size dishwater but in order to save time and water, I might actually get this. The price is a bit high for what it is though.

4 years ago by OJFord

Presumably from £ being the primary currency in the readme. I think GP means the hacking is from UK, (and contributors) rather than the manufacturer of this mental device, which is surprising because who in the UK would have one of these when 'normal' dishwashers are basically ubiquitous.

4 years ago by ectopod

Is this a London thing?

I've rented in the UK for decades and I've never had a dishwasher or space for one. Friends haven't bothered with dishwashers until they had kids, and then they needed to create a space and add some plumbing.

Dishwashers in the UK seem like the opposite of ubiquitous. Maybe I live in a strange bubble.

4 years ago by davewasthere

Some UK flats are tiny and can't fit a full-size dishwasher.

And as a singleton, you don't often make enough dishes to justify a full load either. (although a twin drawer dishwasher would work a treat there)

4 years ago by sirsinsalot

Yes, I found it strange that anyone in the UK would find value in this device enough to ship one... nevermind hack the cartridge.

4 years ago by egypturnash

"Bob" is not the only countertop dishwasher that exists; this is a solid market segment. It's also worth noting that the median price of these things is less than Bob, even before you add in the cost of buying a dishwasher with an extra corporate revenue stream embedded in it.

4 years ago by johnchristopher

Do you have some suggestions for other brands? I have had my fingers on the order button for some weeks but and haven't found good reviews of other products yet.

4 years ago by Breza

Even in the United States where dishwashers are common, older buildings sometimes don't have them. I lived in a reasonably large apartment from the 1930s that was never upgraded to support a dishwasher. I would have loved a model like this.

4 years ago by Fiahil

Absolutely not made in Paris, but La Roche-sur-Yon in VendƩe.

4 years ago by KineticLensman

> I'm not sure what the market is.

Here's the 2019 data on dishwasher ownership in the UK [0]. More than 50% of two-adult households have them, rising to 64% for two-adult-two-children households. Retired single adult households have the lowest percentage (28%)

[0] https://www.statista.com/statistics/289337/distribution-of-d...

4 years ago by MatthewWilkes

How strange. I've lived in a dozen or so rented properties in the UK and only had a dishwasher in one of them.

4 years ago by trotFunky

Really great post indeed ! As a small data point, I'm renting a 40-50 m² flat in the UK and only have a washer/dryer. No dishwasher and no additional plumbing for one.

4 years ago by rini17

There are tabletop models which need little extra plumbing.

4 years ago by mikro2nd

Loved the obsessiveness! FWIW the entire beer-brewing industry runs on NaOH for cleaning and sanitising. Disposing of it is not quite as environmentally-friendly as the dishwasher manufacturer seems to want you to believe -- in most places you'd be in serious trouble if you poured any significant quantity down the drain.

eta: I've just looked up the constituents of the dishwasher tablets we've been using, and yes, indeed, they're mostly NaOH, an inert carrier (Na2SO4) and a variety of water-softeners, packaging films to keep everything in tablet form (but soluble) and a small number of helper enzymes, perfumes and whiteners. Looks like a teaspoon of NaOH might work justabout as well. :D

4 years ago by environment

For my own dishwasher I’m using a mix of Potassium hydroxide (Potash), Sodium hypochlorite (Bleach) and Sodium tripolyphosphate (Phosphates). This is strong stuff, so make sure hoses/tubes, seals and connections are compatible if anyone wants to try this.

Instead of rinse aid I’m using a 50% citric acid/water solution. The final rinse is at 85c or 185f. The stuff dries instantly. A built in fan/condensation system prevents moisture inside and outside the machine. I’m using two commercial grade peristaltic pumps for the chemicals. I have also considered an enzyme pre-wash; Protease and Amylase. The diswasher is commercial grade, but the racks and operation is just like a normal household dishwasher.

Drinking glasses come out spotless. Rinse Aid is not necessary. I hold them up to the sunlight for inspection and I see nothing.

4 years ago by bittercynic

I'd be interested in reading more about this setup if you ever do a write up.

4 years ago by environment

I will try to make a video or write about this sometime :) The feedback would be helpful and I care about people having an ideal dishwashing machine that operates with the least cognitive load.

4 years ago by vxNsr

Yes please share what country you’re in and what equipment you use? This is very interesting.

I’ve come to the conclusion that buying ā€œconsumerā€ or even ā€œprosumerā€ appliances is a lost cause, all the brands use the same 3 white label Chinese manufacturers and you get the same quality no matter what you buy, you can expect to be shopping for a new appliance in <5 years time.

I’m hopeful that commercial appliances aren’t yet at that stage, you end up paying a significant premium but you save in time and lost effort when you don’t have to deal with buying a new one so soon.

4 years ago by TaylorAlexander

> I’ve come to the conclusion that buying ā€œconsumerā€ or even ā€œprosumerā€ appliances is a lost cause, all the brands use the same 3 white label Chinese manufacturers and you get the same quality no matter what you buy, you can expect to be shopping for a new appliance in <5 years time.

In general that's very true across industry now. For more information on this white labeling phenomenon this documentary is great:

https://www.youtube.com/watch?v=oeTgLKNb5R0

4 years ago by environment

>country and equipment.

Norway. Asko DWC5926 (DWC5926W). Seko PR-4 and PR-1.

This is the short version. There are some issues and fixes you should be aware of. Like how to fix a design fault at a circulation pump wire. There is also an easier way to rewire the machine from 3 phase to single phase if you’re doing that. Generally the Asko machine is a unicorn. You can also look at the Miele professional dishwashers that come with automatic dosing systems and sanitizing rinse.

4 years ago by mikro2nd

I'd drop the bleach if your dishwasher has stainless steel interior walls. Chlorine is hostile to stainless steel, causing pits in the oxidised surface of the metal, resulting in corrosion.

4 years ago by environment

>bleach and stainless steel Thank you for pointing that out. I was worried about Bleach corroding stainless steel inside and outside the dishwasher. Bleach has serious issues related to being used in a dishwasher and in general. I can’t find good information about Bleach in my digitized dishwasher notes. I know that I paused until I had resolved these issues. Corrosion of stainless steel worried me the most. If I can’t find better notes or remember why I was convinced; then I will have to stop using Bleach.

4 years ago by jiggawatts

Sodium hydroxide is only dangerous if concentrated. Diluted, and especially if it is mixed with wastewater, it'll just react with the various organics to form soap-like chemicals.

If anything, it'll help clean your sewage pipes!

PS: Most draincleaners are just a concentrated NaOH mixture. Consumers pour them down their drain all the time and nobody worries about this either...

4 years ago by cortesoft

My plumber always tells me never to use drain cleaners, so I wouldn’t say nobody worries about it...

4 years ago by throwawayboise

Your plumber tells you to never use something that might result in you not needing his services? Imagine that!

4 years ago by Spivak

You should avoid drain cleaners because in high concentrations they corrode metal.

The compound is fine in your dishwasher because it will fully react and neutralize in your plastic or coated metal dishwasher casing.

4 years ago by gallexme

But u happily eat it on pretzels? There's no issue in low concentrations

4 years ago by skykooler

Couldn't you dispose of it by mixing it with an acid first to turn it into a neutral salt?

4 years ago by mafuy

Doesn't that produce toxic fumes?

4 years ago by Daniel_sk

Proprietary cassettes for dishwashing machines? That's next level. Also I don't get the advantage that you don't need to measure the detergent level, I have always used standard "all-in-one" tabs (1 tab = 1 wash) for my dishwasher, they cost around 0.15 Euro per wash and they only thing I need to add ever few weeks is salt (due to hard water). You can buy the tabs in large packs like 100 in one plastic bag and they are not individually packed (the packaging dissolves during the wash). No need for shipping back the cassette to refill or complicated recycling. We are reinventing the wheel again.

4 years ago by tomxor

> Proprietary cassettes for dishwashing machines? That's next level.

Although it is proprietary, to be fair on two points: there wasn't really any "DRM", it was literally just a one byte counter on an EEPROM so that a cartridge could digitally record the number of washes remaining, and the machine made no attempt to prevent this being changed. The manufacturer also did not prohibit the cartridges from being refilled by owners, this is in stark contrast to printer manufacturers.

I agree they could have done way more to make it easy for users to refill, although it's not prohibited it's completely impractical without some EE knowledge, and as the author says sending cartridges around the world is not a very efficient way of getting detergent back into these things. To be honest a better design would be no cartridges and a couple of reservoirs with level sensors (As you essentially suggested regarding measuring detergent level), since the machine already seems to be capable of pumping an accurate amount of liquid out of the cartridges they wouldn't even need to measure, just fill... I suspect the reason they didn't do this was for a more "consumer friendly" design where users have to do the least possible work, as it is more of a luxury product than a utility.

I'm not entirely convinced they are trying to make a serious margin on the cartridges, they work out about 3x the cost of the most expensive dishwasher tablet, but they have to send the thing back to france to be reprocessed and programmed... probably not at a scale to be very cost effective.

I do love the article though, it's great to be able to hack on stuff like this when the manufacturer made poor decisions.

4 years ago by Symbiote

Is is exactly DRM: it's a digital method intended to restrict the user from undesirable usage (from the manufacturer's point of view).

Early restrictions on printer cartridges in the 1990s were simple: they could be bypassed with a bit of tape, or pressing a combination of buttons on the printer. Later, the chips could be reset, probably in a way similar to this. Now, there are encryption keys etc.

> suspect the reason they didn't do this was for a more "consumer friendly" design

That is naĆÆve.

4 years ago by tomxor

>> suspect the reason they didn't do this was for a more "consumer friendly" design

> That is naĆÆve.

We are supposed to avoid this kind of retort on HN, but I'll try to read underneath the surface.

I am more likely than most to infer exploitative and manipulative intent behind the choices of large corporations. However I am also very much a realist.

Consider that this company (whom I never herd of before this post) is not some multinational behemoth like Samsung. This product is coming from a very new, small manufacturer of luxury, miniature home appliances in France (so far a manufacturer of 1 appliance it seems). Given their niche target market, it seems far more likely to me that their choice to use cartridges is an attempt to fit that market, than an attempt to milk people for huge margins at scale on a consumable. Yes it's far from economical, but nether is their product.

I may be wrong, but I am not naive.

4 years ago by mnouquet

> Is is exactly DRM: it's a digital method intended to restrict the user from undesirable usage (from the manufacturer's point of view).

Bollocks. DRM would have been to digitally sign the EEPROM.

4 years ago by tyingq

I'm confused. Yes, normal consumers can probably figure out how to put detergent and rinse liquid in. But what percentage of customers is going to be able to overwrite an i2c EEPROM? It is DRM for almost everyone.

4 years ago by jtbayly

Printer cartridges used to be easier to fill, too. Give them time.

4 years ago by bayindirh

A small bit of trivia:

In the days of HP Deskjet 500C/510/550C trio, HP sold official black cartridge refill kits. It was a bit clunky, but you inserted your cartridge to a contraption, pulled some levers in order presented on the device and you'd have an officially refilled cartridge.

The black cartridges on these printers were transparent, held really liquid ink to the brim and the refill device had aluminum, HP branded ink bottles. Oh, the cartridges had air-pillows inside to maintain a positive pressure at all times.

4 years ago by adrr

My new printer has ink tanks that I can put any type ink into. No cartridges.

4 years ago by Mordisquitos

On the other hand, one could argue that if the dishwasher manufacturer's intention was indeed to prevent user refills, they would have known to already implement their own strict "DRM-style" technological limitations, drawing from the history of printer cartridges. The fact that they haven't may well be a sign of good faith.

4 years ago by tomxor

You might be right, time will tell. Or they might never develove into that position due to slightly better consumer protection laws since the HP thing.

4 years ago by throw0101a

> "all-in-one" tabs (1 tab = 1 wash) for my dishwasher,

Technology Connections explains why you actually want to use powder:

* https://www.youtube.com/watch?v=_rBO8neWw04

TL; DR: It allows for the pre-wash/rinse cycle to work properly and gets things cleaner, faster.

4 years ago by sgarland

I'm a fan of the channel, and watched the video, but also haven't had issues with my Bosch not having a pre-rinse compartment. It washes far better than any dishwasher I've had before, including ones that had a pre-rinse compartment.

4 years ago by pocketgrok

Your dishwasher was designed to be used without a pre-rinse and is good dishwasher. I’ve had not-so-great dishwashers with pre-rinse slots that were essentially required.

4 years ago by kortex

Since we are talking dishwasher life hacks: I always add washing soda (sodium carbonate) along with the detergent, for hard water. It's one of the main ingredients in dry detergent, but it's super cheap. It boosts pH and increases the ratio of sodium to detergent, reducing soap scum.

4 years ago by lostlogin

Washing soda? I’d never heard of it. Here is a nice explanation of how you make washing soda and the difference.

TLDR, bake some baking soda for a few hours to make washing soda.

https://www.drkarenslee.com/make-your-own-homemade-washing-s...

4 years ago by wodenokoto

I haven’t seen a machine that holds detergent for prewash cycles nor powdered detergent here in Denmark for over a decade

4 years ago by BillinghamJ

Luckily, there's no need! Anything you'd put in a prewash compartment, you can put directly in the "tub" for the same effect

(Note this is not the case for the normal compartment - that does work differently)

4 years ago by maeln

When there is no holder for the prewash cycle, you can just dump some detergent directly in the dishwasher.

4 years ago by Dah00n

I just bought some the other day in LĆøvbjerg.

4 years ago by Daniel_sk

Same. I just opened my wash machine to check - no separate compartment for prewash.

4 years ago by brewmarche

Another point regarding tabs: some of them contain rinse aids and salt (or other limescale mitigation) in addition to the detergent.

Salt needs to be dosed (read the manual and check the hardness of your water) which is not possible with tabs.

The rinse aid in the tab would be released at the wrong time together with the detergent. (Not sure how big of a problem this is).

4 years ago by amelius

The "Nespresso" businessmodel of cartridges is too environmentally unfriendly, and one of these days governments/EU will step in and crush it.

4 years ago by glogla

The "Nes" in the name is from Nestle, who owns it - so it being terrible can't a surprise to anyone.

4 years ago by ohazi

> one of these days governments/EU will step in and crush it

This seems unreasonably optimistic

4 years ago by TedDoesntTalk

> Proprietary cassettes for dishwashing machines? That's next level.

Sony had proprietary cassettes for all kinds of products over the years, even when there were standards available (Betamax is the most famous but only one example)

I have 4 handheld voice recorders from the 1970s from my father. Philips, Norelco, Sony, and one other brand. All use the same size microcassette except the Sony. Fuck you, Sony.

4 years ago by dogma1138

Betamax wasn’t any more proprietary than VHS which was developed by JVC. It has a fairly large number of manufacturers that produced VCRs including NEC, Toshiba, Aiwa and Pioneer the issue was mainly cost and the fact that Betamax cam recorders could not be miniaturized as efficiently and as cheaply as VHS so you ended up with a two stage solution still for home movies and amateur movie production (porn played a big role here).

4 years ago by kmeisthax

>porn played a big role here

Beta had porn.

Furthermore, that's not how home video worked. VHS and Beta were sold on their TV recording capabilities, not their home video libraries. Home video was supposed to be handled by disc formats (Laserdisc, CED, VHD, etc); selling movies on $100-ish tapes was prohibitively expensive compared to ~$15 discs.

Eventually this was worked around with video rental shops and falling prices of VHS tape, but a consequence of this is that neither Sony nor JVC were licensing content for distribution on their tapes. Remember, you could record whatever you wanted on the tape; that was the point.

4 years ago by city41

I don't think Beta really counts here. Probably the best example of Sony doing this is their Memory Stick, despite compact flash, sd and usb storage being readily available.

4 years ago by TedDoesntTalk

Yep. Also mini disc and DAT and a dozen others. I don’t know why people focused on my Betamax comment when the portable dictation device is more to the point.

4 years ago by jamiek88

Minidisc was cool.

4 years ago by WalterBright

Ha, I thought that was going to be about a VHS head cleaner tape. Mine came with super-special head cleaning fluid in a tiny bottle. The bottle doesn't last long, and you then have to buy another bottle of super-special cleaning fluid at a super-expensive price.

One whiff of the cleaning fluid - hmm, this smells like alcohol! Alcohol works great in it.

It also reminds me of back in college in the 70s where there were many audiophiles in the dorm. They'd buy super-special vinyl record cleaning fluid, because nothing but the best for their vinyl records. I just used liquid dish detergent, which works perfectly.

4 years ago by jacknews

It's great hack, but I bet that internet connection can be used to update the firmware.

Perhaps the updated version will use encryption, and it'll be like the story in Unauthorized Bread:

https://arstechnica.com/gaming/2020/01/unauthorized-bread-a-...

4 years ago by bellyfullofbac

I wonder what sort of new user features they'd deliver with a firmware update. It's a dishwasher!

Well I suppose they could add useless gimmicks like "Version 1.2 can now talk directly to Philips Hue bulbs so the dishwasher can blink a lightbulb to notify you"...

4 years ago by ruslan

Fancy iPhone app that informs dishwashing finish by a twitter post ?

4 years ago by black_puppydog

If it's quiet enough to leave any doubt whether it's still running, then it's probably not able to consistently get stuff clean either... :|

4 years ago by magoon

While it comes across as an obvious cash grab, the cassette is a compelling feature if you consider that it does 30 washes and has its own memory of how many each has left. While it is 2x-3x the cost of traditional dishwasher pods, they are focusing on convenience — all the way down to automatic delivery and return — which deserves to be recognized as innovation in end-to-end product design, service, fulfillment, and product lifecycle.

4 years ago by maxerickson

Does someone come into the house and change it out?

I spend a lot more time (still not much) loading and unloading the dishes than I spend acquiring and pouring powder, so I'm not sure what value I'm supposed to think this would provide.

4 years ago by CRConrad

> Does someone come into the house and change it out?

No, you mail it to France and get a full one in the mail.

4 years ago by kumarvvr

Nah, in the present environment, no pun intended, they are ecologically irresponsible. Not to mention have a huge carbon footprint.

We ought to reward companies on their ability to come up with environmentally friendly ways to get things done.

4 years ago by Nextgrid

You can have about the same experience with standard tablets though and none of the wasteful shipping and plastic cartridges. The dishwasher can be online (for those who want it) and report back the amount of washes (the backend can calculate the amount of washes per week to predict when you're going to run out) so that the manufacturer can send a new box in advance.

4 years ago by dzhiurgis

Make it last something like half year and I'm keen. Packaging in regular shops isn't particular great either. Hand soap and tooth paste being worst. The amount of packaging we throw with food is completely crazy.

4 years ago by dperfect

Nicely done! Instead of a device to rewind/reset the counter in the EEPROM periodically, I wonder how hard it would be to modify or replace the EEPROM with something that simply ignores any modification to the data (essentially making it read-only). That way, the machine thinks it's decrementing the counter each time, but it always remains full. There'd be no need for a software reset.

4 years ago by Spivak

I think because you still want the counter so you know when to refill the cartridge. You’re not really benefiting by having it always show full.

4 years ago by Lammy

I wonder how well it would work if someone bypassed the cartridge and just hooked the dishwasher directly to the two giant external jugs, like one of those external CMYK ink tank systems for fancy printers.

4 years ago by dperfect

That's true. I suppose keeping track another way might offset the added annoyance of the "rewind" routine (attaching another device, connecting USB for power) when refilling the reservoirs. Personal preference I guess.

4 years ago by ruslan

Replace PCB with your own one having MCU with buit-in EEPROM. Add a tiny push button (or just two copper pads), pressing/closing which will dischage a capacitor indicating "need to rewind" to an MCU. When counter is zero, you take off the cartridge, pour in all necessary chemicals, hold the button for a while and put it back into the machine.

4 years ago by userbinator

In the ink cartridge industry those are known as "autoreset chips", and they do count down, but reset once removed from the printer (and presumably because that means you have noticed and now refilled the cartridge.)

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